Any customers that have requested new features or bug fixes will know that CodeFutures uses agile development. The primary benefits of agile for customers are fast turnarounds on requests. CodeFutures' positive experiences are not uncommon - there's a massive amount of material written about the benefits of agile development.
That makes Brian Marick
somewhat revisionist keynote address at the Agile Development Practices conference interesting for anyone deeply committed to agile practices.
Labels: Agile Development, Customer Support, Database Products, Product Development
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